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A reputation for outstanding tone and action response.
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Owning a Fandrich 6' grand since 2000 has been a wonderful experience, something much beyond what I was anticipating or expecting when I was originally in the market to buy a grand piano. Darrell, Heather, and the whole family have supported my piano and my enjoyment of it in so many ways, including tuning, voicing, humidity control, and regulation. Over the years, I've learned much about pianos, shared musical stories, and most of all come to know some absolutely wonderful people, who I would recommend readily to anyone looking for a quality piano. Seeing son Steffen develop his own top-flight technical skills in servicing pianos, combined with the same personable sensitivity to the customer and their concerns is very reassuring that the Fandrich brand and reputation will be carried on in the next generation. It's hard to imagine anything else once you've become a member of the Fandrich customer family.

You guys are really terrific, Darrell. Thanks for providing such a great experience over the years.


-- Roger Newby



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"I don't get tired playing these pianos. You don't have to pound to get the response, and the tone isn't tiring to the ears. Of course everyone has their own preference in terms of tone, but this is the only store I've been to where I like every piano even though they're not all the same. They all have such clarity of tone, even in the bass. How come all piano manufacturers don't do what you do?"

-- Bradley Sutton
Accomplished pianist and frequent store visitor.